- These Terms of Sale set out the terms and conditions on which products are supplied to you as a buyer on www.bawadiv.com. Bawadi Electronic Cigarettes & Accessories Trading LLC
- Please read these terms carefully before you submit your order via the Site. By placing an order on the Site, you are agreeing to be bound by these Terms of Sale with immediate effect.
Cancellation And Warranty:
- Cancelling Order. You may cancel your order immediately prior to shipping for any reason.
- Our Cancellation. We may cancel your order if:
- you do not make any payment to us when it is due;
- you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products; or
- you do not, within a reasonable time, allow us to deliver the products to you or collect them from us.
Bawadi Electronic Cigarettes & Accessories Trading LLC warranty policy ensures that your product is protected against any defects in material, design and/or workmanship after the purchase of the product.
The warranty is not applicable to cases other than defects in material, design and/or workmanship. Warranty obligations are limited to repair the defective product or replacement of the defective part, or replacement or refund according to the purchase price of the product itself (such decision at the product seller’s discretion). Not all products are covered by the warranty or return.
Products not covered:
- Pods/Disposable Pods
- Tank Glass
In cases where is Bawadi Electronic Cigarettes & Accessories Trading LLC considered the seller, a 30 Day warranty for non-ESMA products will be provided for eligible items purchased. Repair or replacement under the terms of a warranty does not provide a right to extension or renewal of the warranty period. Warranty terms are in accordance with your device supplier. In the event that your product cannot be repaired but is still under the supplier’s warranty, It is your responsibility to contact the supplier directly.
ESMA registered products will be in line with the agent or supplier policy and not the responsibility of Bawadi Vape Dubai
RETURNS, REPLACEMENTS & EXCHANGES
|Return, Replacement & Exchange (Reason)||Return, Replacement & Exchange (Possibility)||Product is unused, in original unbroken packaging and includes all tags.|
You have received a wrong product;
You have received a product that is not as described on the Site; or
You have received a damaged product.
|YES||Product is unused, in original unbroken packaging and includes all tags.|
The cost of shipping the device to and from our warranty center is not covered and will be the sole expense of the customer both ways in the cases that the device did not meet the return conditions above or the fault was found to be from miss use from the customer.