Frequently asked Questions

Delivery UAE

Dubai Delivery 6 Days a Week:

Please make sure your Mobile Number and Address are entered correctly

الرجاء التأكد من رقم الموبيل و العنوان

Delivery charge 20 AED or FREE Delivery for orders over 250 AED

Time of order  Estimated Delivery Window
7:00 PM – 10:00 AM 10:00 AM – 03:00 PM
10:00 AM – 3:30 PM 4:00 PM – 6:30 PM
6:30 pm – 7:30 PM 7:30 PM – 10:00 PM

No Deliveries Friday 

  • When your package is on the way you will be contacted to arrange delivery, if you would like to adjust the delivery time or date, please inform the driver directly.
  • Please check the product page for the delivery window.

Abu Dhabi Delivery

Please make sure your Mobile Number and Address are entered correctly

الرجاء التأكد من رقم الموبيل و العنوان

Delivery charge 20AED or FREE Delivery for orders over 250 AED

Option 1: Next day / Free Delivery:

  • All orders before 2:00 PM Will be delivered the next day
  • All orders after 2:00 PM will be scheduled for the next day to be delivered the day after 
  • Please enter a clear and correct address to receive your order on time.
  • No Delivery Friday

Al Ain, Ajman, Fujairah, Sharjah, RAK, and Umm Al Quwain Delivery

Next day / Free Delivery:

  • All orders before 2:00 PM Will be delivered the next day
  • All orders after 2:00 PM will be scheduled for the next day to be delivered the day after 
  • Please enter a clear and correct address to receive your order on time.
  • No Delivery Friday

WESTERN REGION AND REMOTE AREAS

Thursday or Saturday Delivery:

  • All orders before 2:00 PM Will be delivered the next day
  • All orders after 2:00 PM will be scheduled for the next day to be delivered the day after 
  • Please enter a clear and correct address to receive your order on time.
  • No Delivery Friday
Delivery Saudi Arabia & Oman

Saudi Arabia KSA Oman delivery vape flag

Bawadi Vape now delivers across all of Saudi Arabia & Oman. Our team will ensure all packages arrive in a timely manner with the help of the best international shipping companies to make this possible.

Package guidelines:

Each shipment should not exceed 0.5KG (500grams). If an order does exceed the weight requirements, we will ship it in multiple shipments ( Shipping charges will apply) Examples of orders allowed by KSA authorities:

  • 2-3 bottles of juice + 1 Device + 1 Pack of coils.
  • 2-3 bottles of juice + 1 Pack of coils

Disposables:

PS GO DISPOSABLE  13 Peaces
6 Packs
MASKKING HIGH GT DISPOSABLE 16 Peaces
SMOOTH 500 (3 PCS/PACK) 7 Packs
VAPORLAX Mate Disposable Device 15 Peaces
VGOD STIG DISPOSABLE POD DEVICE (3 PCS/PACK) 9 Packs
XTRA 1500 10 Peaces
PRO Swiss Design Disposable Pod Device (3PCS/PACK) 6 Packs
MICKO DISPOSABLE VAPORIZER BY VEIIK 18 Peaces

2- Shipments will take approximately 4 days for delivery from the day it is handed to the delivery company.

3- Orders must be for personal use only

Mandatory information Customer Information:

  • First Name, Middle Name, and Last name
  • Correct and Accurate Delivery address
  • Correct and working mobile number

At Bawadi Vape, we do not take any responsibility for delays or failure to deliver in the case of customer numbers is incorrect, the address is incorrect and or there is a lack of response from the customer or delays from customs in the country of delivery.

How can I adjust my Existing order?

Thank you for the time you took to place the order with us. If you would like to adjust the order, you can do so by Emailing us

Please include the following details:

  • Name
  • Mobile number
  • Order Number

Contact Us 

How long does it take to deliver my package?

Deliveries for Dubai are within 3 hours for orders placed  between 10 AM and 7 Pm.

Deliveries for all other areas are next day.

For more details please read our vape delivery policy

I would like to cancel my order how can I do that?

Thank you for the time you took to place the order with us. If you would like to cancel the order, you can do so by Emailing us

Please include the following details:

  • Name
  • Mobile number
  • Order Number

Contact Us

My Item is defective How can I replace it?

We are sorry to hear that.

*** After 7 Days of receiving the Item, it is no longer covered by Bawadi’s Warranty. ***

Our policy for the return of the defective item is as follows:

We will send the delivery company to pick up the item for inspection.

Please note: The Item must have a manufacturing defect. If the defect is due to usage, we will not cover or exchange the item.

How it works:

1. We will send the delivery company to pick up the items.
2. The item is delivered to us (The day after ).
3. Once we receive the Item, we will inspect it, if there is a manufacturing defect, we will send it to the supplier to be exchanged (we cover all costs). If there is nothing wrong with the item, we will send it back there will be a charge for pick up 20 DHS and re-delivery 20 DHS.

*Items must be sent to us as they were received. (Box and all items inside the Box)

Contact Us

Can I return/exchange a juice that I ordered?

All sales of e juice are final

Payment method

We offer cash on delivery, card payment on delivery or pay online.

Why have some Items disappeared off the site?

Due to our range of items being so vast, when an item is no longer in stock it disappears providing you with a more pleasurable experience rather than going through many out of stock items.

Why is my tank leaking?

There are Many reasons why a tank might leak, one of the primary reason is bad priming there are other reasons please take a few minutes to watch this video 

My Vape is too hot, burns my throat, does not produce Vapor, Tank is leaking and has no flavour what can I do to make it work properly?

This is the most common asked question we come across. Vaping a concept is very simple. In breaking down what is vaping we can solve the issue.

Vaping is the Heating up of a liquid using a battery and a coil wire to burn a liquid and create vapor. But in order to do so cotton is introduced to the mix. The cotton absorbs the liquid and allows the wires (Coils) to heat up and vaporise the juice.

The harsh hot burning sensation is due to the cotton being burnt, Not priming the coils does this. Please see the following link to understand more about how to prime a coil.

As for why the tank leaks please see the following videos

If these videos did not help, please email us

Can I leave My device and/or Juice in the Car?

Never Do this especially in the summer seasons. With the windows closed the temperature can rise significantly. The E-liquids chemical structure can change making the taste unpleasurable.

For batteries and devices, this could cause batteries/ Devices to overheat and vent releasing a toxic gas or even a small explosion.

Battery Care

Battery Care is very important as the batteries are quite powerful. Leaving batteries in hot places, for example, the car or in the sun can be dangerous.

Please do not carry loose batteries in your pockets especially if you have keys and coins next to them.

If the batteries wrappers start to come off, please make sure that you either replace the battery or if you are experienced to re-wrap them.

We recommend the use of external Chargers Rather than the MICRO USB Chargers provided by the manufacturers.

What is Ohms Law? Choosing the Correct Ohms

Choosing the Correct Ohms

The first question, in reality, is “What the devil is an Ohm?”.  What is being referred to here is the ohms for your e cigarette or similar tank device.

Before you delve into the deep dark recesses of the internet in order to be told by fans or so-called experts what the correct ohm is for you, please remember that everyone is different and everyone has individual likes and dislikes when it comes to vaping. It would be a very boring world if we didn’t.

What you need to do is to read on and work out what the best ohm is for you in an informed way and with some trail and error.

What Is an Ohm

The ohms level is a way of measuring a level of electrical resistance. The standard or regular level of ohm when it comes to vaping.

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What is the difference between DL (Direct to lung) and MTL (Mouth To lung)?
  • What is An MTL (Mouth to lung) Hit?

An MTL is when you collect the vapor produced by the device into your mouth first before letting it settle into your lungs. It is Very similar in the way a cigarette works, by taking a drag of the cigarette it first collects in the mouth before it is inhaled and transferred to the lungs.

We would not recommend this method as a first choice if you are transitioning from smoking to vaping. Although as technology is improving the industry is producing MTL devices that are suitable for New Vapors who are quitting smoking.

  • What is a DL (Direct Lung Hit)?

A DL is considered like the normal breathing process. Your breath in, the vapor travels directly to the lungs and breath it out by passing the process of collecting it in your mouth. With this method we recommend Juice that are 0 MG, 3MG, 6MG the higher you go the more discomfort you may face.

  • Which should you choose?

At the end of the day it’s a matter of choice and opinion. MTL Provides you with a better throat hit and was intended for the use of beginners and contains higher amounts of nicotine.

  • For Beginners we recommend

MTL is the recommended option for beginners and individuals transferring from smoking to vaping. The hit resembles closer to a cigarette. DL can be used down the line but at the end of the personal preference is what counts.

Contact Us

We are happy to hear from you. We have listed answers to most frequently asked questions for your convenience if you don’t find your answer please click here

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