WARNING: THIS PRODUCT CONTAINS NICOTINE. NICOTINE IS ADDICTIVE
DELIVERY ONLY AED 20 Please check our Delivery Policy
OVER 150 E-Liquid Brands
FREE Delivery For orders above 250 AED

Contact & FAQ

Deliver Policy

 

Please make sure your Mobile Number and Address are entered correctly

الرجاء التأكد من رقم الموبيل و العنوان

 

DUBAI DELIVERY:

Delivery schedule for Dubai Delivery charge 20AED FREE Delivery for orders over 250 AED:

Orders Placed: (Saturday To Thursday)

Time of order  Estimated Delivery Window
7:00 PM – 10:00 AM 10:00 AM – 12:00PM
10:00 AM – 12:00 PM 1:00 PM – 3:00 PM
12:00 PM – 3:00 PM 4:00 PM – 6:00 PM
3:00 pm - 7:00 PM 7:30 PM – 10:00 PM

 

  • When your package is on the way you will be contacted and if you would like to adjust the delivery time or date, please inform the driver directly.

 

All Other Emirates: (Abu Dhabi, Ajman, Fujairah, Sharjah, RAK, Sharjah andUmm Al Quwain). (please respond to the SMS from the delivery company to schedule your order)

The Delivery is next day Delivery Meaning:

  • Order placed on Wednesday before 2:30 PM → Will be Shipped on Wednesday → Delivered by Thursday (No Shipping on Friday)
  • Order placed on Wednesday after 2:30 PM → Will be Shipped on Thursday → Delivered by Saturday
  • Orders placed Thursday after 2.30 PM will be shipped Saturday and delivered to you Sunday.
  • All Deliveries will take place between 9:00 and 6:00 PM.
  • Western Region Delivery will take place on Saturday, Tuesday, and Wednesday.

 

No Delivery Friday

All Other Areas: All orders are processed after the cut off time of 2.30 PM and picked up by the delivery company that evening for delivery the next day, Please make sure that your address is entered and complete, The delivery company will send you an SMS to schedule your delivery. Failure to schedule the delivery through the SMS may cause delays in delivery.

No Delivery Friday

 

How can I adjust my Existing order?

Thank you for the time you took to place the order with us. If you would like to adjust the order, you can do so by Emailing us

Please include the following details:

  • Name
  • Mobile number
  • Order Number

Contact Us 

 

How long does it take to deliver my package?

DUBAI DELIVERY:

Delivery schedule for Dubai Delivery charge 20AED FREE Delivery for orders over 250 AED:

Orders Placed: (Saturday To Thursday)

Time of order  Estimated Delivery Window
7:00 PM – 10:00 AM 10:00 AM – 12:00PM
10:00 AM – 12:00 PM 1:00 PM – 3:00 PM
12:00 PM – 3:00 PM 4:00 PM – 6:00 PM
3:00 pm – 7:00 PM 7:30 PM – 10:00 PM

 

  • When your package is on the way you will be contacted and if you would like to adjust the delivery time or date, please inform the driver directly.

Please check the product page for delivery time.

 

All Other Emirates: (Abu Dhabi, Ajman, Fujairah, Sharjah, RAK, Sharjah, and Umm Al Quwain).  (please respond to the SMS from the delivery company to schedule your order)

1- If your order was placed before 2.30 PM it will be delivered the same day between 6.30 PM and 10.30 PM you also have the option to tell the driver to schedule it for the next day at any time.

2- After 2.30 PM it will be delivered the next day between 6.30 PM and 10.30 PM you also have the option to tell the driver to schedule it for the next day at any time.

All other areas:

1- Orders before 2.30 PM will be delivered the next day Between 9:00 Am and 6:00 PM.

2- Orders after 2.30 PM will be processed the next day and delivered the day after.

3- Remote areas such as Ruwais, Eastern Emirates and Remote Areas will be Delivered on the following days Saturday, Tuesday and Wednesdays between 9:00 Am and 6:00 PM.

NO DELIVERIES FRIDAY

*To ensure Faster Delivery times please make sure the mobile number is correct and the address is complete and respond to delivery company SMS or Call.

For more Information Please see our delivery policy

I would like to cancel my order how can I do that?

Thank you for the time you took to place the order with us. If you would like to cancel the order, you can do so by Emailing us

Please include the following details:

  • Name
  • Mobile number
  • Order Number

Contact Us

My Item is defective How can I replace it?

We are sorry to hear that.

*** After 7 Days of receiving the Item, it is no longer covered by Bawadi’s Warranty. ***

Our policy for the return of the defective item is as follows:

We will send the delivery company to pick up the item for inspection.

Please note: The Item must have a manufacturing defect. If the defect is due to usage, we will not cover or exchange the item.

How it works:

1. We will send the delivery company to pick up the items.
2. The item is delivered to us (The day after ).
3. Once we receive the Item, we will inspect it, if there is a manufacturing defect, we will send it to the supplier to be exchanged (we cover all costs). If there is nothing wrong with the item, we will send it back there will be a charge for pick up 20 DHS and re-delivery 20 DHS.

*Items must be sent to us as they were received. (Box and all items inside the Box)

Contact Us

Can I return/exchange a juice that I ordered?

All sales of e juice are final

Payment method

All orders are Cash On Delivery

Why have some Items disappeared off the site?

Due to our range of items being so vast, when an item is no longer in stock it disappears providing you with a more pleasurable experience rather than going through many out of stock items.

Why is my tank leaking?

There are Many reasons why a tank might leak, one of the primary reason is bad priming there are other reasons please take a few minutes to watch this video 

My Vape is too hot, burns my throat, does not produce Vapor, Tank is leaking and has no flavour what can I do to make it work properly?

This is the most common asked question we come across. Vaping a concept is very simple. In breaking down what is vaping we can solve the issue.

Vaping is the Heating up of a liquid using a battery and a coil wire to burn a liquid and create vapor. But in order to do so cotton is introduced to the mix. The cotton absorbs the liquid and allows the wires (Coils) to heat up and vaporise the juice.

The harsh hot burning sensation is due to the cotton being burnt, Not priming the coils does this. Please see the following link to understand more about how to prime a coil.

As for why the tank leaks please see the following videos

 

If these videos did not help, please email us

Can I leave My device and/or Juice in the Car?

Never Do this especially in the summer seasons. With the windows closed the temperature can rise significantly. The E-liquids chemical structure can change making the taste unpleasurable.

For batteries and devices, this could cause batteries/ Devices to overheat and vent releasing a toxic gas or even a small explosion.

Battery Care

Battery Care is very important as the batteries are quite powerful. Leaving batteries in hot places, for example, the car or in the sun can be dangerous.

Please do not carry loose batteries in your pockets especially if you have keys and coins next to them.

If the batteries wrappers start to come off, please make sure that you either Replace the battery or if you are experienced to re-wrap them.

We recommend the use of external Chargers Rather than the MICRO USB Chargers provided by the manufacturers.

What is Ohms Law? Choosing the Correct Ohms

Choosing the Correct Ohms

The first question, in reality, is “What the devil is an Ohm?”.  What is being referred to here is the ohms for your e cigarette or similar tank device.

Before you delve into the deep dark recesses of the internet in order to be told by fans or so-called experts what the correct ohm is for you, please remember that everyone is different and everyone has individual likes and dislikes when it comes to vaping. It would be a very boring world if we didn’t.

What you need to do is to read on and work out what the best ohm is for you in an informed way and with some trail and error.

What Is an Ohm

The ohms level is a way of measuring a level of electrical resistance. The standard or regular level of ohm when it comes to vaping.

What’s The Difference between Ohm Levels When Vaping?

The actual difference between a low ohm and a higher one in terms of actual smoking enjoyment and preference is:

A Lower Ohm Coil

When you use a replacement coil with a lower ohm you may expect:

  • A warmer vapor
  • A warmer vapor Often more vapor (more heat via the coil creates more vapor)
  • Often more vapor (more heat via the coil creates more vapor)A dry hit (burning)
  • A dry hit (burning)Your e liquid will be used up more quickly
  • Your e liquid will be used up more quickly lower Ohm coils may result in premature battery failure.
  • Lower Ohm coils may result in premature battery failure.

 Higher Ohm Coils

Using a replacement coil with a standard or higher ohm will likely:

  • Result in slower battery drainage
  • Use less e liquid as compared to a lower ohm level
  • Provides the user with a cooler vapor produced less
  • Produce less vapor due to there being less heat at the source (the coils).

Clearly, both levels have their pros and cons which are why most new e cigarette devices come with the standard 2.5ohm level. This gives a vaper a chance to get to grips with e smoking before experimenting in order to find the optimum level for their own enjoyment.

The best way forward when looking to perfect your e smoke is to simply try different resistance levels and see how you get on. It really does depend entirely on personal preference and so there is no “best” or “worst” ohm level, it all depends on what you are looking for in your e smoke. It might be that a standard ohm coil is perfect for you or it might be that you are looking for more vapor. You might want more vapor yet find a burning taste off-putting as this may occur with some low ohm coils, hence the trial and error.

Other FAQ Regarding Ohm Levels

 What Levels are High/Standard or Low Ohm Exactly?

Usually, a low ohm coil would come in at between and 1.5 and 1.8 ohms. A standard coil would be around 2.4ohm and 2.8ohm and the higher ohm band starts around 3.0 ohm. There are slightly higher or lower resistance levels for coils however these are much less common as they are specialized items, often used by very experienced e smokers who look to customize their e cigarettes fully.

What Are The Downsides of Lower Ohms?

There are drawbacks as well as benefits to using lower ohm levels, many of which are detailed above. The important thing to remember is that choosing particularly low resistance levels of ohms is that there is often a trade-off.

You will enjoy more vapor which is great if that’s your thing, however, the higher heating levels tend to result in coils being used up more quickly, e liquids being used up faster, burnt-out wicks (not pleasant) and additional stresses being placed on the battery. Quite a few downsides actually, however, it’s all about balance and finding the right low ohm coils for your device if this is what you’re looking for in order to enjoy the benefits.

Do Different Ohms Have an Effect On Flavour?

While lower ohms are known to produce a more impactful e smoke this doesn’t necessarily mean it is more flavorsome. How flavorsome a vape will depend mostly on the type, brand, quality, and flavor of the e liquid.

That’s not to say that heating an e liquid at different speeds/temperatures won’t have a subtle effect on the end result however it is unlikely that the ohm level would have a substantial effect.

What About Very High and Very Low Ohms?

If you are reading basic FAQ about ohms now is probably not the time to (yet) be experimenting with ultra high and low coils or modifying your device to this extent. Many people once they’ve been e smoking for a while decide to experiment with lower ohms especially in the region of 1.0 to 1.4ohm. Caution must be taken when modifying to this extent and it is not recommended by manufacturers.

This is a basic intro to the difference between ohm levels and their pros and cons. Your best bet is to start off with standard/factory default levels and experiment carefully from that point on. Always read and take into account manufacturer instructions and safety guidelines though to protect yourself and your warranty.

What is the difference between DL (Direct to lung) and MTL (Mouth To lung)?

 

  • What is An MTL (Mouth to lung) Hit?

An MTL is when you collect the vapor produced by the device into your mouth first before letting it settle into your lungs. It is Very similar in the way a cigarette works, by taking a drag of the cigarette it first collects in the mouth before it is inhaled and transferred to the lungs.

We would not recommend this method as a first choice if you are transitioning from smoking to vaping. Although as technology is improving the industry is producing MTL devices that are suitable for New Vapors who are quitting smoking.

  • What is a DL (Direct Lung Hit)?

A DL is considered like the normal breathing process. Your breath in, the vapor travels directly to the lungs and breath it out by passing the process of collecting it in your mouth. With this method we recommend Juice that are 0 MG, 3MG, 6MG the higher you go the more discomfort you may face.

  • Which should you choose?

At the end of the day it’s a matter of choice and opinion. MTL Provides you with a better throat hit and was intended for the use of beginners and contains higher amounts of nicotine.

  • For Beginners we recommend

MTL is the recommended option for beginners and individuals transferring from smoking to vaping. The hit resembles closer to a cigarette. DL can be used down the line but at the end of the personal preference is what counts.

 

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We are happy to hear from you. We have listed answers to most frequently asked questions for your convenience if you don't find your answer please click here

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